{"xsrfToken":"980a96adb1c7400e8ddee2db1f34c5f237f2a747_lout","branding":{"id":"1","key":"support","name":"Online-Redaktion","portalBaseUrl":"/servicedesk/customer/portal/1","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/1/10","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#001442","headerLinkHoverBGColor":"#001442","headerBadgeColor":"#001442"}},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Willkommen im Support-Center","sharedPortalName":"Hilfe","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"de-DE":{"helpCenterTitle":"Willkommen im Support-Center","sharedPortalName":"Hilfe","localeDisplayName":"Deutsch (Deutschland)"},"en-US":{"helpCenterTitle":"Welcome to the Support Center","sharedPortalName":"Help Center","localeDisplayName":"Englisch (Vereinigte Staaten)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"de-DE","userLanguageTag":"de-DE","portalThemeColor":"#29589b","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/93586711-d59b-4806-8d1d-fbf3b920a12b/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJmOTYzZDdjNi0zN2EyLTQwZGYtOGM1ZS0wYTM2ZDljOTJmMTUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjkzNTg2NzExLWQ1OWItNDgwNi04ZDFkLWZiZjNiOTIwYTEyYiI6WyJyZWFkIl19LCJleHAiOjE3MzIxODEzNDEsIm5iZiI6MTczMjE4MDc0MX0.2LSax7GrM-fN8seqdHng7lSXD_lmx9BOKugbmWC814E&client=f963d7c6-37a2-40df-8c5e-0a36d9c92f15&height=300&mode=fit","bannerMediaApiFileId":"93586711-d59b-4806-8d1d-fbf3b920a12b","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"1","key":"support","projectId":10004,"serviceDeskId":1,"name":"Online-Redaktion","description":"<p>Erstellen Sie hier Ihre Support-Anfrage!</p>","portalBaseUrl":"/servicedesk/customer/portal/1","onlyPortal":false,"reqTypes":[{"id":"18","name":"Advertising & Sponsoring","descriptionHtml":"","callToAction":"Advertising & Sponsoring","introHtml":"<p>Media Package Upgrades, Digitale Werbung, Shop-Zugang</p>","icon":10496,"iconUrl":"https://messeberlin.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10496","groups":[2],"key":""},{"id":"90","name":"Ausstellersuche, Ausstellerverzeichnis, Networking","descriptionHtml":"","callToAction":"Ausstellersuche, Ausstellerverzeichnis, Networking","introHtml":"","icon":10467,"iconUrl":"https://messeberlin.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10467","groups":[3],"key":""},{"id":"10","name":"Fragen zum Online-Eintrag? ","descriptionHtml":"","callToAction":"Fragen zum Online-Eintrag? ","introHtml":"<p>Content-Manager, Ausstellerverzeichnis, Online-Plattform, App</p>","icon":10470,"iconUrl":"https://messeberlin.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10470","groups":[2],"key":""},{"id":"156","name":"Einen Rückruf vereinbaren","descriptionHtml":"","callToAction":"Einen Rückruf vereinbaren","introHtml":"<p>Bitte teilen Sie uns Ihre Verfügbarkeit und Telefonnummer für einen Rückruf mit.</p>","icon":10585,"iconUrl":"https://messeberlin.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10585","groups":[2],"key":""},{"id":"15","name":"Catering & Standparty","descriptionHtml":"","callToAction":"Catering & Standparty","introHtml":"<p>Catering &amp; Standparty</p>","icon":10560,"iconUrl":"https://messeberlin.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10560","groups":[],"key":""},{"id":"5","name":"Anfrage per E-Mail","descriptionHtml":"","callToAction":"Anfrage per E-Mail","introHtml":"<p>Anfrage von Ihrem E-Mail-Support-Kanal erhalten.</p>","icon":10527,"iconUrl":"https://messeberlin.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""},{"id":"11","name":"Logistikservices & Verkehrsmanagement","descriptionHtml":"","callToAction":"Logistikservices & Verkehrsmanagement","introHtml":"<p>Versandinformationen, Zufahrt zum Messegelände</p>","icon":10556,"iconUrl":"https://messeberlin.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10556","groups":[],"key":""},{"id":"13","name":"Werbemöglichkeiten & Sponsoring vor Ort ","descriptionHtml":"","callToAction":"Werbemöglichkeiten & Sponsoring vor Ort ","introHtml":"<p>Innerhalb &amp; außerhalb des Messegeländes</p>","icon":10558,"iconUrl":"https://messeberlin.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10558","groups":[],"key":""},{"id":"4","name":"Sonstige Fragen","descriptionHtml":"<p>Weitere Informationen finden Sie <a href=\"https://messeberlin.atlassian.net/wiki/spaces/SERVICE/pages/9273147612/Aussteller\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">hier</a>.</p>","callToAction":"Sonstige Fragen","introHtml":"<p>Das Gesuchte nicht gefunden? Wählen Sie diese Option und wir helfen Ihnen weiter.</p>","icon":10549,"iconUrl":"https://messeberlin.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[],"key":""},{"id":"6","name":"Fehler melden","descriptionHtml":"","callToAction":"Fehler melden","introHtml":"<p>Berichten Sie uns von den aufgetretenen Problemen.</p>","icon":10545,"iconUrl":"https://messeberlin.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10545","groups":[],"key":""},{"id":"12","name":"Standbau & Ausstattung","descriptionHtml":"","callToAction":"Standbau & Ausstattung","introHtml":"<p>System, Designlösungen, Mietmöbel &amp; Ausstattung, Technische Installation &amp; Internet.</p>","icon":10557,"iconUrl":"https://messeberlin.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10557","groups":[],"key":""},{"id":"14","name":"Standservice & Standpersonal","descriptionHtml":"","callToAction":"Standservice & Standpersonal","introHtml":"<p>Hostess &amp; Dolmetscher, Standreinigung, Standbewachung, Auf- und Abbauhelfer</p>","icon":10559,"iconUrl":"https://messeberlin.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10559","groups":[],"key":""},{"id":"1","name":"Technischer Support","descriptionHtml":"<p>Weitere Informationen finden Sie <a href=\"https://messeberlin.atlassian.net/wiki/spaces/SERVICE/pages/9273147612/Aussteller\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">hier</a>.</p>","callToAction":"Technischer Support","introHtml":"<p>Benötigen Sie Hilfe bei der Installation, Konfiguration oder Problemlösung? Wählen Sie dies, um Unterstützung anzufordern.</p>","icon":10520,"iconUrl":"https://messeberlin.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","groups":[],"key":""},{"id":"16","name":"Tickets & Genehmigungen","descriptionHtml":"","callToAction":"Tickets & Genehmigungen","introHtml":"<p>Ticketshop</p>","icon":10561,"iconUrl":"https://messeberlin.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10561","groups":[],"key":""}],"reqGroups":[{"id":2,"name":"Aussteller"},{"id":3,"name":"Fachbesucher"}],"orderMapping":{"3":[90],"5":[4],"2":[156,10,18],"4":[1,6,4],"1":[1,6,4]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"5350493a-2ede-3777-b025-232f2e157988","appLinkName":"System Confluence","appLinkUrl":"https://messeberlin.atlassian.net/wiki","spaceKey":"SERVICE","spaceName":"Service","spaceUrl":"https://messeberlin.atlassian.net/wiki/spaces/SERVICE","isServer":false},"labels":[],"projectKey":"SERVICE","serviceDeskId":1,"kbLinkDomainURLs":["https://messeberlin.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SERVICE","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"Englisch (Vereinigte Staaten)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJmOTYzZDdjNi0zN2EyLTQwZGYtOGM1ZS0wYTM2ZDljOTJmMTUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAwNCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzIxODE5NDEsIm5iZiI6MTczMjE4MDc0MX0.WAzRUjvglaj3Z700I0dkZ3psWuNmzdWB6LkMx7Dzhoo","targetCollection":"upload-project-10004","endpointUrl":"https://api.media.atlassian.com","clientId":"f963d7c6-37a2-40df-8c5e-0a36d9c92f15","tokenDurationInMins":20}},"sharedPortal":{"name":"Hilfe","description":"<p>Willkommen in der Hilfe: Wir helfen Ihnen weiter! Erstellen Sie mithilfe der bereitgestellten Optionen eine Anfrage.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://messeberlin.atlassian.net/wiki","kbLinkDomainURLs":["https://messeberlin.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=messeberlin","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"980a96adb1c7400e8ddee2db1f34c5f237f2a747_lout","baseUrl":"https://messeberlin.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://messeberlin.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["Januar","Februar","März","April","Mai","Juni","Juli","August","September","Oktober","November","Dezember"],"monthsShort":["Jan","Feb","Mär","Apr","Mai","Jun","Jul","Aug","Sep","Okt","Nov","Dez"],"weekdaysShort":["So","Mo","Di","Mi","Do","Fr","Sa"],"weekdays":["Sonntag","Montag","Dienstag","Mittwoch","Donnerstag","Freitag","Samstag"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"f963d7c6-37a2-40df-8c5e-0a36d9c92f15","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"9ab6567239864401b1db07775a2b18ac","siteDefaultLanguageTag":"de-DE","featuredValues":{"multiHelpCenterEnabled":true,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":true},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}